RETURNS OR EXCHANGES

Thank you for purchasing hats from our website. To ensure a satisfactory shopping experience, we have established the following Refund and Return Policy. Please read these terms carefully before initiating a return request.

I. Return Eligibility Criteria

The item must have quality defects or differ significantly from the product description;
The return request must be submitted within 7 days of receiving the item;
The item must remain in an unused condition, with all tags intact, and be suitable for resale;
Customized or special-edition items (as explicitly marked) are not eligible for return, except in cases of quality defects.

II. Refund Details

For orders approved for return, we will process the refund once we have received the returned item and verified its condition;
Refunds will be issued to your original payment account; the actual time required for the funds to appear in your account depends on your payment platform;
For returns due to quality defects, the refund will cover both the cost of the item and the standard shipping fees;
For returns not related to quality defects, the user is responsible for all associated shipping and handling fees.

III. Return Process

Contact Customer Service to submit a return request, providing your order number and a description of the issue;
Once your request is approved, we will provide you with detailed return instructions;
Please ship the item back within the specified timeframe and provide a valid shipping tracking number;
We will process your refund after receiving the returned item and completing our inspection.

IV. Return Address
Our return address is as follows:
515 RICHEY ST APT 109
CORONA, CA 92879

(Please ensure you contact Customer Service to confirm return details before shipping the item back; items returned without prior confirmation may not be accepted.)

V. Important Notes

Please package the returned item securely to prevent damage during transit;
If the returned item does not meet the specified return criteria, we reserve the right to refuse the refund or return the item to you;
This website reserves the right to the final interpretation of this policy.

If you have any questions regarding this Refund and Return Policy, please feel free to contact our Customer Service team at any time.